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Network Operations Center99.98% SLA Active
Live Backbone Status
All metropolitan optical links and data centers are operating at nominal low-latency capacity.
Jakarta Core Latency
< 1.8 ms
Incident Resolution
24/7/365 On-Call
Headquarters & Core POP
Jl. Teknologi No. 45, Jakarta, Indonesia
Tier-3 Metro Interconnection Hub
24/7 Dedicated Support Email
contact@infranet.co.id
Guaranteed SLA response under 15 minutes
Official Working Hours
Senin – Jumat: 08.00 – 17.00 WIB
Network Operations Center operates 24/7/365